Current Students Support Student Success Officers
Student Success Officers
- ºì¶¹ÊÓƵ
- JCU Global Experience
- International Students
- Open Day
- How to apply
- Pathways to university
- Virtual Open Day
- Living on Campus
- Courses
- Publications
- Scholarships
- Parents and Partners
- JCU Heroes Programs
- Aboriginal and Torres Strait Islander in Marine Science
- Elite Athletes
- Defence
-
Current Students
-
Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- JCU Flex FAQs
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Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Class Registration
- Assessment and results
- Support
- Academic Calendars
- Student Life
- Learning Online
- The Learning Centre
- Forms
- Safety
-
Enrolment
- New students
- JCU Orientation
- LearnJCU
- Placements
- CEE
- Unicare Centre and Unicampus Kids
- Graduation
- Off-Campus Students
- JCU Job Ready
- Safety and Wellbeing
- JCU Prizes
- Professional Experience Placement
- Employability Edge
- Art of Academic Writing
- Art of Academic Editing
- Careers and Employability
- Student Equity and Wellbeing
- Career Ready Plan
- Careers at JCU
- Partners and Community
- JCU-CSIRO Partnership
- Alumni
- About JCU
- Reputation and Experience
- Chancellery
- Governance
- Celebrating 50 Years
- Academy
- Indigenous Engagement
- Education Division
- Graduate Research School
- Research and Teaching
- Research Division
- Research and Innovation Services
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Advanced Analytical Centre
- AMHHEC
- Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Lions Marine Research Trust
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- Centre for Disaster Solutions
- CSTFA
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Fletcherview
- JCU Eduquarium
- JCU Turtle Health Research
- Language and Culture Research Centre
- MARF
- Orpheus
- TESS
- JCU Ideas Lab
- TARL
- eResearch
- Indigenous Education and Research Centre
- Estate
- Work Health and Safety
- Staff
- Discover Nature at JCU
- Cyber Security Hub
- Association of Australian University Secretaries
- Services and Resources Division
- Environmental Research Complex [ERC]
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- General Practice and Rural Medicine
- Give to JCU
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- JCU Webinars
- JCU Events
- JCU Motorsports
- JCU Sport
- Library
- Mabo Decision: 30 years on
- Marine Geophysics Laboratory
- Office of the Vice Chancellor and President
- Outstanding Alumni
- Pharmacy Full Scope
- Planning for your future
- Policy
- PAHL
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Contextual Science for Tropical Coastal Ecosystems
- State of the Tropics
- Strategic Procurement
- Student profiles
- SWIRLnet
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- UAV
- VAVS Home
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Pay review
The Student Success team provides a free personalised service supporting all students across the student lifecycle, from internal and external students studying undergraduate degrees to students studying in the postgraduate space. This includes:
- Supporting study progress during the study period.
- Assessing personal challenges and developing a plan with the student to overcome them.
- Providing referrals to appropriate specialist services at ºì¶¹ÊÓƵ and in the community.
- Helping with JCU policies and administrative tasks relevant to study or assessment.
Contact us!
Our success team is available for phone, online or on campus appointments. Decide which Success Officer will best support you and your success by reviewing the speciality areas of each staff member below, then book an appointment. Alternatively, email studentsuccess@jcu.edu.au and your Success Officer will be in touch.
Specialty: Science & Engineering Phone: 07 4781 4062 Location: Townsville Campus, 32. 116
cse.studentsupport2@jcu.edu.au
Speciality: Nursing & Midwifery Phone: 07 4781 4831 Location: Townsville Campus, 25.109
Specialty: Education, Social Work and Arts *Also supporting Postgraduate students of CASE & CBLG* Phone: 07 4232 1484 Location: Cairns Campus, A4. 137
Specialty: Healthcare Sciences- (excl. Nursing & Midwifery) Phone: 07 4781 6113 Location: Townsville Campus, 39. 008
Specialty: Education, Social Work and Arts Phone: 07 4781 5481 Location: Townsville Campus, 4. 124
cse.studentsupport1@jcu.edu.au
Specialty: Science & IT Phone: 07 4781 4875 Location: Townsville Campus, 34. 236
Specialty: Pharmacy & Public Health, Medical & Veterinary Sciences Phone: 07 4781 6591 Location: Townsville Campus, 94. 009
cse.studentsupport2@jcu.edu.au
Speciality: Postgraduate students of CHS, CSE & CPHMVS Phone: 07 4781 4754 Location: Townsville Campus, 43. 117
Specialty: Pharmacy & Public Health, Medical & Veterinary Sciences Phone: 07 4781 5005 Location: Townsville Campus, 94. 019
Specialty: Business, Law, Governance Phone: 07 4232 1087 Location: Cairns Campus, A1. 227
Specialty: Business, Law, Governance Phone: 07 4781 4163 Location: Townsville Campus, 27, Level 1 *Phone for access.
Specialty: Nursing & Midwifery Phone: 07 4232 1281 Location: Cairns Campus, A2. 119Alicia Payne
Alarna Cantatore
Anita Suleman
Chelsea Reynolds
Dale Wood
Ebony Allen-Ankins
Helen Walls
Ioana Bowden
Karlee Bezanson
Matt Kennedy
Meg Marmont
Natalie O'Neill